FAQs

Find clear answers to common questions about our business platforms and solutions.

What is 24x7 Retail Solutions Australia?

24x7 Retail Solutions Australia is an intelligent business platform designed for transaction-driven organisations. It brings together POS, inventory, operations, and reporting into a unified system built for scale.

Who is the platform designed for?

Our platform supports organisations ranging from single outlets to multi-store, wholesale, and distribution environments. It is designed to scale as operational complexity grows.

Is your software cloud-based?

Yes. The platform runs in the cloud, allowing you to access data securely from anywhere. At the same time, the in-store POS continues operating even during internet interruptions.

Does the POS work offline?

Yes. Your staff can continue billing when the internet is unavailable. Sales and stock data automatically synchronise once the connection is restored.

Can the system handle multi-store operations?

Absolutely. You can manage products, pricing, inventory, and reporting across multiple stores or franchises from a single, centralised back office.

Do you offer inventory management?

Yes. The platform provides real-time stock visibility, supports transfers between locations, and helps streamline re-ordering and stock control.

Can the system be customised to my business?

Yes. Workflows, reports, and modules can be tailored to match your operational requirements and business processes.

What support do you provide?

We offer ongoing support via phone, email, and remote assistance, along with implementation guidance and staff training.

Where is my data stored and how secure is it?

Data for Australian customers is hosted on secure cloud infrastructure, with encryption, access controls, and regular backups to ensure data protection.

Can you migrate data from my existing system?

Yes. We can migrate key data such as products, stock, customers, and transactional records from most existing POS and retail systems.

How do I get started?

Simply request a demo, and our team will assess your requirements and guide you through the next steps.

Still have questions?

Talk to our team to understand how the platform fits your operations.

© 2026 | 24x7 Retail Solutions Australia Pty Ltd.

ABN : 24 693 169 130